customers

I spent some time on the phone with Mike, the owner of Forte's Parts Connection, today.


*ring*
Mike: Heya. It's Mike. That uh, that credit card was declined.
Me: You're kidding.
Mike: I wouldn't be callin' ya.
Me: I'm so sorry. Let me get this straightened out. Call you back in 20 minutes?
Mike: I'm here all day.
*click*

(Calls credit card company, verifies that last payment did post, is assured the transaction will go through next time, gets credit limit boosted just for the hell of it.)



*ring*
Me: Hey, it's all set. I'm real sorry about that. Automatic payments-
Mike: Not a problem. I'll run it through again.
Me: Cool.
*click*



*ring*
Me: You're kidding.
Mike: Me again.
Me: I just talked to them. The rep said it was OK.
Mike: Says, "Call Center." I don't call unless it's my own-
Me: I'm gonna tear their heads off.
*click*

(Calls credit card company, gets recorded message to verify that this big auto parts transaction is legit. Punches in requested verification data.)



*ring*
Me: All right. It was one of those electronic verification things for big purchases.
Mike: I'll try it again right now.
...
...
Mike: Went through. We're all set.
Me: It worked? OK. Well, I changed my mind. I don't want it anymore.

(pause)

Me: Hahahaha. Just kidding.
Mike: Fucking customers. Where are they coming from? I'm calling my mom.